GENERAL TRADING USA-- Florida License # WDE6100150 

FREE SHIPPING FOR $37.00 OR MORE (FL ONLY) $150 Elsewhere 

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Home > Terms and Conditions

Policies, Terms and Conditions:

 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept the following credit cards: Visa, American Express and Discover; Master Card will be added soon though it can be processed for called in orders. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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Legal Notice  by 
Minor Compliance General Trading USA, LLC will not sell tobacco or tobacco related products to anyone under the age of 19. General Trading USA, LLC cannot be held responsible for minors purchasing tobacco or tobacco related products with a guardian credit card. By using the Site, you agree that you are at least 19 years of age. Tobacco Tax All Tobacco products shipped within the State of Florida are tax paid by General Trading USA. Shipping We ship to across the United States excluding Alaska, Hawaii, Puerto Rico, Guam, Wisconsin, Massachusetts, District of Columbia, Maryland, and the US Virgin Islands; all state taxes--except the State of Florida--are the customers responsibility. For more informatin please contact us at 813-990-9640. Use Of Site This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. GENERAL TRADING USA and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if GENERAL TRADING USA believes that customer conduct violates applicable law or is harmful to the interests of GENERAL TRADING USA and its subsidiaries. These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. General Ttrading USA Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM  , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Returns  by 
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
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Shipping Policy  by 
At this time, GENERAL TRADING USA ships merchandise to locations within the United States and U.S. territories, excluding Washington, New York, Wisconsin, Ohio, New Hampshire, Massachusetts, Maryland,, D.C,, Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Shipping is Free for orders of $300 and Up, but this may vary by State or promotion deals . Orders ship the following day, though a tracking number notification might be issued the same day the order is placed. Orders received on Saturday, Sunday, or Holidays will be processed and shipped the following business day.

Taxes: Please note that Florida Excise / Tobacco & Sales taxes are automatically charged to your order if your order is shipping to the State of Florida, otherwise, it is the sole responsibility of the buyer to report and pay your local state tax. 

IMPORTANT: Please make sure that you provide the correct shipping address both on your profile and on your order. If you realize that you have provided an incorrect address, please make sure TO CALL US immediately. DO NOT submit a service ticket to resolve this issue and change your shipping address as it will NOT be processed timely before your order ships and you will end up paying more shipping charges.

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Taxes  by 
IMPORTANT: Please note that ONLY FL Tobacco Tax and Local taxes are paid, otherwise, it is your (the buyer's) responsibility to pay your state and local taxes. By placing an order with us you agree to this and all our terms. 
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
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